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  • Home Buyer Service Secured Trading Service
    Secured Trading Service

    What is Secured Trading Services (STS)?

    Secured Trading Services (STS), which is operated by Made-in-China.com, are aimed to protect both buyers and sellers for secure transactions. Made-in-China.com holds and disburses the payment dependently on the fulfillment of agreements by both seller and buyer. Besides, the product inspection before shipping (optional) included in Secured Trading Services can help buyers control the product quality and reduce potential risks.

    Highlights of STS

    Manage risk with escrow payment system
    Negotiable settlement schedule
    Deposit payment function
    Personal customer service

    In addition, Authoritative Inspection is also included in Secured Trading Services and is optional. Made-in-China.com cooperates with authoritative independent institutions in inspection & verification field such like SGS, to help buyers inspect the quality of products before shipped.

    Inspection Service powered by authoritative international institutions.
    Check the quantity & quality of the products you ordered.
    Save considerable trouble by identifying problems before products are shipped.
    Secure your payment before you confirm the quality of products.
    To learn more, please contact us for help at your convenience.
    [email protected]
    Apply Now

    Check Your STS

    Manage your STS
    For all STS orders that have been applied before May 25th, 2021, please contact us to manage your previous order(s).

    Contact STS Service

    If you have any questions, please do not hesitate to contact us.

    FAQs

    Q :
    What are the benefits of STS?
    A :
    1) Secure your transaction Payment will be only released to the...
    Q :
    What are the benefits of STS?
    A :
    1) Secure your transaction
    Payment will be only released to the supplier upon your agreement before payment.
    2) Protect your business info
    Your business and financial information will be strictly protected.
    3) Product inspection per your requirement
    Customized inspection service powered by authoritative independent institutions, can help you control the quality.
    4) Independent dispute resolution:
    Made-in-China.com will fairly mediate disputes as an independent third party based on evidence provided by both parties.

    Q :
    Who is able to initiate the application?
    A :
    Either the buyer or the supplier can apply for the STS.

    Q :
    Where can I manage my STS order(s)?
    A :
    You can manage your STS orders in your Virtual Office after logging...
    Q :
    Where can I manage my STS order(s)?
    A :
    You can manage your STS orders in your Virtual Office after logging in to your Made-in-China.com account. For all STS orders that have been applied before May 25th, 2021, please contact us to manage your previous order(s).

    Q :
    When will the platform release the payment to the supplier?
    A :
    The time for the payment release depends on the contract, which is...
    Q :
    When will the platform release the payment to the supplier?
    A :
    The time for the payment release depends on the contract, which is initiated by the buyer and the supplier.
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